Calloflow for physiotherapists

Your hands are treating. Your phone is booking.

New patient intakes, reschedules, and insurance questions answered — while you stay with the patient on the table.

Treatment rooms mean missed intakes

A new patient with acute back pain calls two practices: yours rings out mid-treatment, the next one answers. That was a 6-9 session treatment plan choosing your competitor.

Reschedules break your schedule

Patients who can't reach you to move an appointment just skip it. A gap in your schedule found out at the last minute is unbillable time you can't recover.

The same questions, every day

“Do I need a referral? Does my insurance cover this? What should I wear?” — essential answers that don't need to come from a therapist mid-session.

What your callers ask — and what the AI does with it

Briefed on the calls a practice actually gets. Not generic — yours.

New patient intake — complaint, how long, how it started

Appointment bookings and reschedules

“Do I need a referral?” and direct access questions

Insurance coverage questions (basic vs. supplementary)

Practical prep — what to wear, what to bring

Specific therapist or specialization requests (manual, sports, pediatric)

Exercise program and follow-up questions as messages

Live in one afternoon

1

Forward your calls

Point your business number at your dedicated Calloflow number — all calls, or only the ones you can't take. One dial code, done in a minute.

2

AI answers, books & takes messages

It greets callers in your business's name, answers questions from your info, checks your calendar, and books the appointment — in the caller's language.

3

Everything lands in your dashboard

Every call transcribed and summarized. Appointments, messages, and callbacks in one place — call back and confirm with one tap.

Questions from physiotherapists

Can it do a proper intake?+

It captures the complaint, how long it's been present, and how it started — plus contact details and insurance info if offered. Your first session starts informed, not from zero.

Does it answer insurance questions?+

It explains the general rules you set (direct access, typical coverage from supplementary insurance) and captures specific coverage questions for your team — it never promises reimbursement.

Can patients book a specific therapist?+

Yes — including by specialization: manual therapy, sports physio, pediatric. The preference is captured with every booking.

What about urgent pain cases?+

Callers in acute pain are flagged, and the AI offers your earliest available slot. Anything that sounds beyond physio scope is routed per your instructions.

Hear how it answers for a practice

Call the live demo and ask exactly what your customers would. It answers.