Privacy Policy

Calloflow B.V. ("Calloflow") processes personal data to provide AI phone answering services to businesses. This page summarizes what we process and why.

What we process

Call audio is processed in real time to hold the conversation; transcripts, summaries, caller phone numbers, and details callers share (such as appointment requests) are stored so the business can act on them. Account data (name, email) is stored for authentication and billing.

Where it lives

Data is stored and processed within the European Union. We work with sub-processors under data processing agreements; a current list is available on request.

Your rights

Under the GDPR you can request access, correction, or erasure of your personal data. Businesses can delete call records directly from their dashboard. For any request, contact us via the contact page.

This is a template privacy policy for the Calloflow MVP and should be reviewed by legal counsel before production use. Last updated: 2026.