Calloflow for hotels & b&bs
Guests call from every timezone. Your front desk answers in every language.
Reservations, arrival questions, and special requests handled 24/7 — in the caller's own language.
Night calls are booking calls
A guest in New York planning a Amsterdam trip calls at your 03:00. No answer means they book the hotel next door on Booking.com — minus your margin, plus their commission.
Check-in day floods the desk
“What time is check-in? Can I leave luggage? How do I get there from Schiphol?” Every arrival day, the same questions crowd out the guests standing at your desk.
Direct bookings die on hold
Phone bookings are your highest-margin channel — no OTA commission. Every unanswered ring hands 15-25% of that booking's value to a platform.
What your callers ask — and what the AI does with it
Briefed on the calls a hotel actually gets. Not generic — yours.
Room reservations and availability requests
Check-in/check-out times and luggage storage
Directions and transfer questions (“from the airport…”)
Special requests: early check-in, cots, allergies, accessibility
Breakfast, parking, and amenity questions
Group and event bookings as inquiries
Cancellation and modification requests
International callers in their own language
Live in one afternoon
Forward your calls
Point your business number at your dedicated Calloflow number — all calls, or only the ones you can't take. One dial code, done in a minute.
AI answers, books & takes messages
It greets callers in your business's name, answers questions from your info, checks your calendar, and books the appointment — in the caller's language.
Everything lands in your dashboard
Every call transcribed and summarized. Appointments, messages, and callbacks in one place — call back and confirm with one tap.
Questions from hotels & b&bs
Can it take a room reservation?+
It captures dates, guests, room preference, and contact details as a structured booking request, and tells the caller you'll confirm shortly — protecting your rate control while capturing the direct booking.
Which languages does it speak?+
It detects the caller's language and responds natively — English, German, French, Spanish, Dutch, and 30+ more. Your night audit never spoke Mandarin; your AI does.
Can it answer arrival-day logistics?+
Yes — check-in times, luggage policy, parking, transit directions — all from your notes, consistently, at any hour.
What about special requests?+
Captured word-for-word with the reservation request: the anniversary bottle, the ground-floor room, the extra cot. Your team sees it before the guest arrives.
Hear how it answers for a hotel
Call the live demo and ask exactly what your customers would. It answers.