Calloflow for doctors & gps

8:00 AM: forty patients call at once. All of them get through.

Appointment requests, repeat prescriptions, and “is this urgent?” handled around the clock — your assistants freed for care.

The 8 AM call storm

Every GP practice knows the morning wave: everyone calls the minute lines open. Callers wait, give up, or clog the line for the patient who genuinely can't wait.

Assistants stretched thin

Practice assistants juggle triage, admin, and in-person patients. Every routine call the AI absorbs — reschedules, prescription requests, opening hours — is minutes returned to actual care.

After-hours confusion

Patients calling a closed practice need one thing: clear direction. Who do I call now? The huisartsenpost number, repeated calmly, at 02:00, every time.

What your callers ask — and what the AI does with it

Briefed on the calls a practice actually gets. Not generic — yours.

Appointment requests and reschedules

Repeat prescription requests as structured messages

“Is this urgent?” — clear routing to 112, out-of-hours GP service, or the practice

Test result callback requests

Referral and document requests

Registration of new patients

Opening hours and holiday closures

Live in one afternoon

1

Forward your calls

Point your business number at your dedicated Calloflow number — all calls, or only the ones you can't take. One dial code, done in a minute.

2

AI answers, books & takes messages

It greets callers in your business's name, answers questions from your info, checks your calendar, and books the appointment — in the caller's language.

3

Everything lands in your dashboard

Every call transcribed and summarized. Appointments, messages, and callbacks in one place — call back and confirm with one tap.

Questions from doctors & gps

Is it safe for a medical practice?+

The AI never triages medically and never advises. It follows your practice's routing rules: emergencies to 112, out-of-hours calls to the huisartsenpost number you set, everything else captured for your assistants.

Can patients request repeat prescriptions?+

Yes — captured as a structured message with patient name, medication, and pharmacy. Your team reviews everything; nothing is issued automatically.

Does it reduce the morning rush?+

Substantially. Routine requests — reschedules, prescriptions, admin questions — are absorbed by the AI, so your assistants' lines are open for patients who need a human.

Is patient data safe?+

GDPR-compliant, EU-hosted, encrypted in transit and at rest. Data is visible only to your practice and deletable at any time.

Hear how it answers for a practice

Call the live demo and ask exactly what your customers would. It answers.